Questions regarding accessing the WordPress dashboard

  • Unknown's avatar
    rtripti · Member ·

    Hello Sir/Maam,
    I have been using WordPress for my website ( i.e. triptirajput.com) and I was hosting the site using the Siteground service provider. My hosting for the website ended and so I wanted to ask how it is that I can revisit the WordPress dashboard?

    Because, Ideally I would go to a bookmarked link with wp-admin where I would get an option to enter the username and password and then that would let me in to the WordPress dashboard. But now since the hosting has ended, all I see on that link is a message that says ‘site currently unavailable’. Please guide me a way to log-in to the wordpress dashboard because I need to retrive the data in order to tranfer my hosting to another service provider.

    Another question I had was regarding the use of the same account. Incase I transfer my hosting to another service provider, will I be able to use the same account? I am asking this because I have premium subscriptions to some beaver builder and would want to continue to use that even when I host my website using another service provider.

  • Unknown's avatar
    themagicrobot · Member ·

    If your site is hosted somewhere other than here at WordPress.com, as you say yours was, then ending the hosting ends the site and any content. You’ll need to ask Siteground for advice if you never took your own backup.

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