quiero dar de baja el servicio
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Quiero dar de baja el servicio que recibo y no pagar nada mas, gracias y un saludo
The blog I need help with is: (visible only to logged in users)
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This is the English wordpress.com technical support forum. To get help and instructions in your language post to Español (Spanish): http://es.forums.wordpress.com
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OK, JUST I WANT FINISH MY SERVICE WITH WORD PRESS BECAUSE I RECEIVE THE FACTURE 18 E AND Y WANT RECIBE THIS MONEY IN MY ACCOUNT AND DE NEXT YEAR NOT PAY, THANS YOU VERY MUCHEl 04/11/2016, a las 22:35, donotreply> escribió:
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I believe you are asking how to cancel upgrades.
Refunds
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.Note: It takes from 1 – 2 weeks for the refund to be received.
Canceling upgrades
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
If you do not have the required access you need to contact the person who registered the account and site under it and have them transfer the sites to your username account by using this process. http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hello –
There are not any active upgrades on the account you’ve contacted us from. If you were charged for an upgrade it was purchased under a different user account. Please let me know if you have any other questions.
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