Raise a compliant
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Since June 13th – Daily 25$ is getting deducted which i am not aware at all.
June 13th – 25$ (2 times)
June 14th – 25$ (1 time)
June 15th – 25$ (1 time)
June 16th – 25$ (1 time)
June 17th – 25$ (1 time deducted and 1 time i paid as if that can removed)Total 175$ deducted.
Please help me in refunding this. Since 15yrs i have been using WordPress, never if faced this sort of issue.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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WordPress.com only has monthly and yearly plans, so are you sure those daily deductions are coming from wordpress.com? You can identify charges made by wordpress.com as described at https://wordpress.com/support/billing-history/#on-your-credit-card-statement
If and only if those charges are made by wordpress.com, you can find out more at https://wpchrg.wordpress.com/
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Hi there,
Thanks for bringing this to our attention.
Since this involves charges on your account, we’re not able to handle it through the forums as it includes account-sensitive information.
We’ve reached out to you via email. Please feel free to reply there when you have a moment.
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Hi there @vision2mission!
Thank you for sharing that screenshot; it’s helpful. After a thorough check, we’ve identified a billing issue and have processed the refund. We also emailed you to confirm the refund.
If you have any questions, please feel free to reply to our email.
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Thanks for helping me out and initiating a refund. I really appreciate the team in identifying the issue and resolving as needed
Love WordPress.
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I really appreciate the team in identifying the issue and resolving as needed
You’re very welcome :) If you have any other questions, please feel free to reach out again.
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