Random Bill?

• 

  butin1331 · Member · Nov 11, 2020 at 2:12 pm

  • Copy link
  • Add topic to favorites

  Hi I received a bill for $66 that I’ve never received before. I also run Dish on Fish and PB2 Foods WordPress but neither of those pages require billing. The full code that came through on my Amex was from 10/27 and read: WORDPRESS [redacted by staff] SAN FRANCISCO CA

• 

  staartmees · Member · Nov 11, 2020 at 2:24 pm

  • Copy link

  You can check that billing at https://wpchrg.wordpress.com/. If you still have questions, you can contact the billing team through the contact form on that page.

• 

  kokkieh · Staff · Nov 12, 2020 at 8:26 am

  • Copy link

  Hi there,

  This is a public forum. In future, please don’t post sensitive information, like anything appearing on your bank statement, here, as that could compromise both your personal safety and your WordPress.com account’s security. I’ve removed the transaction ID from your post above.

  That payment is for the renewal of the domain and Personal plan on the site, fish-for-reel.com. That site belongs to a different account than the one you’re using to post here.

  Does that site sound familiar to you?

  If you’ve lost access to the account that owns that site, take the transaction ID – the code between WORDPRESS and SAN on your statement, and enter that on our account recovery form to verify your ownership, and someone will reply to you via email to help you regain access:

  Recover your account