randomjaunts.com

  • Unknown's avatar
    geoffleoe0067ad95f · Member ·

    I am trying to build my website and appear to have lost access to it. Can you help?

  • Unknown's avatar
    a18s · Member ·

    Hi there,

    randomjaunts.com

    Thanks for providing your site URL. It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on their servers.

    You should reach out to Bluehost for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this problem. You can reach out to their support team here:

    https://www.bluehost.com/contact

    I hope that helps :)

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