Ratacher mon nom de domaine à mon blog ?

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  shaolincask2014 · Member · Jul 14, 2014 at 8:24 am

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  Bonjour, ça fait 2 jours que j’essaie de ratacher mon nom de domaine à mon blog, mais ça ne marche pas. Pourquoi ?

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Jul 14, 2014 at 5:07 pm

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  Hi there,

  Please note, our policy is to provide support primarily in English. Since your original ticket was written in another language, I have used Google Translate to translate it to English.

  It looks like your trying to map your existing domain (xavierseignot.fr) to your WordPress.com blog. Is that correct? It looks like you’re almost finished. The last step is to change the name servers on your domain as explained here:

  http://en.support.wordpress.com/domains/map-existing-domain/#how-to-change-your-name-servers

  That will need to be done at your domain registrar (where you purchased the domain). You will need to set the following name servers:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Can you give that a try?

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  shaolincask2014 · Member · Jul 15, 2014 at 9:05 am

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  It’s been three days that I wait for my new domain name. I did well in the requested DNS settings changes, and it’s been 3 days since I still do not have my active domain name on wordpress. I start to get tired.

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  jeremeylduvall · Member · Jul 15, 2014 at 3:59 pm

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  Hi Xavier,

  I completely understand your frustration. Unfortunately, it still looks like your domain does not have WordPress.com name servers set as you can see here:

  http://en.support.wordpress.com/domain-helper/

  For your domain to work correctly, you’ll need to visit the registrar where you originally purchased the domain and set the name servers to point to the following:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  If you’re having trouble, perhaps you can contact the registrar where you purchased the domain and ask them to set the name servers for you.

  Can you try one more time to set the name servers on the domain?

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  shaolincask2014 · Member · Jul 15, 2014 at 4:12 pm

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  That’s what I did but it does not work. Should I replace “ns” with “xavierseignot”?

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  jeremeylduvall · Member · Jul 15, 2014 at 8:43 pm

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  Hi!

  No – it should read just like this:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  Can you potentially contact your registrar and ask them to make sure the records are working properly?

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  shaolincask2014 · Member · Jul 15, 2014 at 8:54 pm

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  OK, this is what I did but it still does not work.

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  jeremeylduvall · Member · Jul 16, 2014 at 4:08 pm

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  Hi Xavier,

  I’m still not seeing the name servers set for this domain. For example, if you run the following command in Terminal:

  dig NS xavierseignot.fr

  You will not see the WordPress.com name servers. Compare that output to the one for the following:

  dig NS groovydomains.net

  You should see the correct output for the second command.

  I realize this is extremely frustrating to not have your domain working. Who did you register your domain with? Could you please contact their help department and ask for your domain name servers to be pointed to WordPress.com?