Razorpay payment gateway not working on checkout page now :(

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  atuljustano · Member · May 17, 2023 at 12:28 pm

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  Hello dear folks I am using razorpay plugin but it is not showing on checkout page
  Everything is correct from razorpay, other payment gateways are working fine but the razorpay is not working :(

  please check

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-zinnia · Staff · May 17, 2023 at 4:24 pm

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  Howdy –

  Thanks for getting in touch. For any urgent needs, like this, you’ll want to use our live chat support team. Those folks are accessible by selecting the live chat option on https://wordpress.com/help/contact/ That level of support is included with your ecommerce hosting plan.

  I’m going to take a closer look at the site and plugins. Will report back soon.

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  atuljustano · Member · May 17, 2023 at 4:28 pm

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  Sure thanks, waiting.
  
  And I’ll keep your point in mind in the future 🙏

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  staff-zinnia · Staff · May 17, 2023 at 6:12 pm

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  Can you confirm with Razor pay about this log message we are seeing after installing a clean woo-razorpay?

  2023-05-17T17:50:20+00:00 INFO Trying to create one_cc_address_sync_cron
  2023-05-17T17:50:20+00:00 INFO Failed to create one_cc_address_sync_cron as invalid one cc merchant
  2023-05-17T17:50:20+00:00 INFO Attempting to delete one_cc_address_sync_cron, status: cancelled, message: invalid_1cc_merchant

  Specifically wondering if the invalid_lcc_merchant is the issue?

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  atuljustano · Member · May 18, 2023 at 5:00 am

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  Thanks Zinnia,
  I have contacted to Razorpay team now they are looking into it