Re-activate my account

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  asocvecinosvistabella · Member · Sep 7, 2020 at 9:18 am

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  Hi! I forgot to verify my contact information and now I can’t activate my account. How can I do this in order to recover my domain?

  Thanks.

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  staff-blorbo · Staff · Sep 7, 2020 at 9:52 pm

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  What is the domain name you’re trying to recover?

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  asocvecinosvistabella · Member · Sep 27, 2020 at 9:42 am

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  Hi, thanks. The domain is vecinosdevistabella.com

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  staff-totoro · Staff · Sep 27, 2020 at 10:23 pm

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  Can you follow the steps here to verify that your domain is using the correct “contact email” https://wordpress.com/support/update-contact-information/#updating-your-domain-contact-information

  We send a verification email to the address we have on file here: https://wordpress.com/domains/manage/ (click on your site, then click on vecinosdevistabella.com to see the email you have set)

  If that email address is one you do not have access to, can you update the email address to on you currently can access? Once you have set that you can send yourself a domain verification email (to the new address) or let us know you have updated and we can send one for you.

  Thanks!