re auto renewal

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  janesea260318 · Member · Aug 3, 2018 at 8:18 pm

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  My site, rubyseastoneart.com, is coming up for auto renewal on Sunday, the 5th.
  I do not want to auto renew this year.
  I don’t know what my site password is, so don’t know how/where to take care of this myself.

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  timethief · Member · Aug 3, 2018 at 8:30 pm

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  Auto-renew is the default setting.

  Manage Your Purchases

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  brookedot · Member · Aug 4, 2018 at 2:46 am

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  Hi there,

  You may disable auto-renewal by logging into your account and cancelling the upgrade. If youv’e forgotten your password you may get a new one by going through our account recovery options:

  Recover Your Account