re: Cannot create new posts/pages – white page
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Hello All
Suddenly, I cannot create new pages or posts when clicking the buttons to do so in the page / post areas of the dashboard.I also cannot use the ‘edit’ function in the page/post options. ‘quick edit’ works fine.
I can however edit (or clone & edit) existing pages/posts using Elementor.
Example: I can ‘preview’ a page, then click ‘edit with elementor’ from the top menu bar, save and publish.
I get a white screen if I try to create new pages or posts from scratch.
I have tested other solutions suggestions like deactivating all plugins or switching to a WP theme to see if that cleared the issue. These suggestions did not solver the problem.
Any suggestions on what might be causing this issue?
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Usually when an issue like this occurs, it can be traced to an expired (or broken) login auth cookie stored on your local web browser. It looks like you are using Mozilla Firefox as your browser, so with this in mind I would like you to try the following
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Clear your cache and cookies based on the steps Firefox recommends here: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
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Also make sure you are not blocking any “3rd party cookies” as explained in this guide as well: https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them#w_check-sites-that-are-blocked-from-setting-cookies
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If you continue to have loading issues after completing those steps, I would like you to try another browser instead, like Chrome. Are you able to proceed if you use a browser other than Firefox?
Thanks for the additional info!
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