Re: Can't edit using Visual Composer

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  arinus · Member · Jun 6, 2017 at 2:04 am

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  Hi I am trying to edit my ‘contact us’ page using Visual Composer but Visual Composer has not been working for me even after I updated to WordPress 4.7.5

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  timethief · Member · Jun 6, 2017 at 2:07 am

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  after I updated to WordPress 4.7.5

  Staff do all updates here at wordpress.COM.

  That site is not on our WordPress.COM servers. The wordpress.COM support docs do not apply to it. You are posting to the wrong support forum. We cannot help you here at all.

  Note that about 30% of those who post here daily are posting to wrong support forum and the answers to wordpress.COM and WordPress.ORG support questions are not the same.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  arinus · Member · Jun 6, 2017 at 2:11 am

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  Thanks for letting me know!

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  timethief · Member · Jun 6, 2017 at 2:14 am

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  You’re welcome and best wishes.

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  arinus · Member · Jun 6, 2017 at 2:17 am

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  Apparently, I can’t log in on wordpress.org but can login on wordpress.com

  My site is b.peramakan.com , any way I can get help here?

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  timethief · Member · Jun 6, 2017 at 2:20 am

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  b.peramakan.com is hosted by In2net Network

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.