RE: email sent to me

  • Unknown's avatar

    Please note that I do not need to renew the below. I no longer use it. I have my own web-site and blog now. Please cancel this feature. Thanks: Please see below email you sent me:

    Your WordPress.com domain mariabenardisdotcom.wordpress.com renews soon.
    The domain mariabenardis.com, mapped to the site ‘mariabenardisdotcom.wordpress.com’ will renew automatically in 60 days.
    You will be charged $13 for this renewal on January 20, 2017. The charge will be made on your Visa 5136, and will appear in the statement as WPCHRG.COM
    You don’t have to do anything — this is just a reminder.
    Happy WordPressing!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Canceling upgrades
    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  • Hello –

    mariabenardisdotcom.wordpress.com is owned by a different user account than the one you’ve contacted us from here.

    Once you login to that account you’ll be able to cancel the renewal by navigating to wordpress.com/me/purchases/

    Or, simply post here from that account and I can do it for you.

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