re-enable purchase

  • Unknown's avatar
    ratlrcontact · Member ·

    I tried to upgrade to Pro, and WordPress responded by disabling all purchases from my account. Now I can’t make any purchases, and the ‘contact us’ just goes to an (apparently) unmonitored ‘incident report’ account, as I’ve been trying to get any kind of response for the past 3 days. Nothing.
    should i just move on to a competitor, since WordPress apparently cares nothing about customer support?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

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