Re enable purchase of premium account

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  hlseosolutions · Member · Jul 30, 2022 at 7:44 am

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  Hi, I’ve been trying to make a premium purchase but it doesn’t go through. I keep getting an error message to contact you, to re-enable purchases. May I know the reason behind this error? I need to get my website started asap. Please assist. Thanks

  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jul 30, 2022 at 10:24 am

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  Hi there, if you see a notice that your purchases have been disabled, there should also be a link there to contact the WordPress.com billing team that handles this.

  If you’ve used that link to contact them, please be patient for their reply as we can’t handle billing issues here in our community forums. Thanks.

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  helper-heroponriki · Member · Jul 30, 2022 at 8:26 pm

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  @hlseosolutions

  It looks like you were in touch with our Billing Support team a week ago. If you have further questions, please direct them to that email.

  Thanks!