'Re-mapping' a domain to a wordpress site

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  anefrostad73 · Member · May 24, 2017 at 11:07 am

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  Hi! I received an e-mail from you with information that I needed to update my companys card details for the purchase of renewal of domain 13 USD. So I did, but probably too late since the domain I had mapped to the site had been switched off.

  Now I have problems trying to map it again. It says that the domain I want to add is ‘allready taken’ and also, the only option I get for payment is premium.

  How do I proceed?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · May 24, 2017 at 2:01 pm

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  Good Morning –

  I’ll be happy to help sort this. Please share the site address that you’re trying to renew/map to the account.

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  anefrostad73 · Member · May 24, 2017 at 3:07 pm

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  Hi again!

  Thank you.
  The domain is paneterpublishing.se

  Best, Ane

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  staff-zinnia · Staff · May 24, 2017 at 4:13 pm

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  Hi Ane :)

  The domain mapping for paneterpublishing.se expired back in March. This is an upgrade that needs to be renewed each year.

  I’ve sent an email your way with more details. It’s going to be delivered to the email address listed at wordpress.com/me/account/

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  anefrostad73 · Member · May 25, 2017 at 10:38 am

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  Thank you for your help, Liz.

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  staff-zinnia · Staff · May 25, 2017 at 2:52 pm

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  Of course =)