re newing

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  goldmeis5 · Member · May 9, 2017 at 8:41 pm

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  Trying to renew so that it is up and running as before?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2017 at 9:10 pm

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  When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive. Otherwise if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  I’ve tagged this thread in the sidebar with modlook for Staff attention.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  coreymckrilla8c · Member · May 9, 2017 at 11:49 pm

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  Hi @jenniann9

  I’ve just sent an email to the address we have on file for your account so we can get this sorted. Keep an eye out for it and let us know if you don’t receive it.