Re: not working/loading

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  cyrlcasalme · Member · May 13, 2022 at 1:38 pm

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  Hi, I need help. My website is suddenly not working or it loads incredibly slow. Even when I try to see what’s going on with the plugins, the page leads me to an error page. Help.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · May 13, 2022 at 2:49 pm

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  Hi there!

  We have already responded to your email regarding your site cyrlscorner.com.

  As we stated in that email, WordPress.com is not your hosting provider and because of that, we’re not able to help troubleshoot your site issues.

  However, your site is hosted with Bluehost and you can reach their live chat support here:

  https://www.bluehost.com/contact

  Since they’re hosting your site, they also have access to your site’s installation files and database and are the best ones to help locate and fix the cause of the errors you’re seeing.

  I hope that helps!