Re-opening a forum discussion
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1. Can a topic that has been closed be re-opened if further questions or discussions are needed?
2. If not, is there a way to reach the staff member who was helping with that topic before it was closed?
Thank you very much, in advance, for your help.
Aliza Worthington
The blog I need help with is: (visible only to logged in users)
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Which forum thread did you wish to reopen? Out of curiosity, is there a particular reason why you need to reopen the discussion rather than post a new thread?
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Usually a person just opens a new thread – restates the question or picks up where the old thread left off and also has a link to the earlier thread – works fine
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jackiedana – there was a forum a wordpress staff member was helping me with, but I dropped the ball for a while on it, and the forum was closed. He already had all the background for my question and the issues that grew out of it. The original question was why I was continuing to get followers here after a site re-direct, but it became something more complicated involving him and the tech whiz at the other site that they were trying to work out. (Jeremy Duvall was the staff member…)
auxclass – thank you very much for your help. :)
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It looks like this is the thread in question: https://en.forums.wordpress.com/topic/why-am-i-getting-followers-after-i-purchase-a-sites-redirect?replies=12
It sounds like most of your issues are with Jetpack, so you can post a new thread in these forums with the Modlook tag, or you might contact Jetpack support directly at http://jetpack.me/contact-support/ .
In either case, please post the link to your previous support thread as background, and add an update for anything you’ve tried since then.
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