Re purchased webhosting through Aabaco, now WordPress page wonk work

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  duluthcommgardens · Member · Mar 17, 2017 at 8:40 pm

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  I repurchased our domain (duluthcommunitygarden.org) from Aabaco today, and now our website is not working. I found out that our WordPress account handn’t been activated yet (which I did to access this forum). However, we have had out WordPress website for years, and suddenly, its gone with the change of credit card numbers on our Aabaco site. Typically, I just go to duluthcommunitygarden.org/wp-admin to make changes on our website. Please help me get our website back!!

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  timethief · Member · Mar 17, 2017 at 9:25 pm

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  duluthcommunitygarden.org is hosted by Unified Layer
  IP Address: 173.254.28.24
  Name Servers:
  ns2.justhost.com
  ns1.justhost.com

  That site is not hosted by wordpress.COM, and as it is not on our servers we cannot help you with it.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  That support is provided at https://wordpress.ORG/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  Some Jetpack solutions are here http://jetpack.com/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · Mar 17, 2017 at 9:26 pm

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  Are you referring to this WordPress.COM hosted site https://duluthcommunitygarden.wordpress.com/?

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  supernovia · Staff · Mar 18, 2017 at 1:29 am

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  Hi @duluthcommgardens, it sounds like you may have had a WordPress.org installation at some other host. If you let your hosting account expire, they probably removed your files and data. You could restore if you had backups, or you might call the old host to see what they’ve got.

  OR if you really do need help with a site that is hosted here at WordPress.com, like the one @timethief mentioned, let us know which one and we’ll go from there.