Re: Subscriber Issue

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  dwjobnet · Member · Feb 9, 2024 at 11:26 pm

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  Hello,

  I am reaching out to you as people have informed us that they are not able to subscribe. The following message pops up:

  ‘Sorry but this email has been blocked. It has too many subscriptions pending confirmation. Please confirm or unsubscribe some from the Subscriptions Manager.’

  I checked to make sure that the emails were not already subscribe to the site. We are looking for some assistance troubleshooting this issue.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Feb 13, 2024 at 6:01 pm

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  Hello!

  Thank you for reaching out. If people are receiving that message, it indicates that they have subscribed to, but not confirmed, too many subscriptions linked to their email address.

  To resolve this issue, they should visit subscribe.wordpress.com, enter their email address, and then they will receive a secure link to their email address. Using this link, they can log in and manage their subscriptions by either confirming the pending subscriptions or deleting them.

  If they encounter any difficulties, they can leave a comment on this thread, and we can assist them further.

  Thank you!