Re the Amazon Native shopping ads issue.

  • Unknown's avatar
    sqdarren · Member ·

    Hello there,

    I am trying to place the Native shopping ads (custom) into the website (www.SequinQueen.com) in Grid (ad formate) with 4 products to show up. But when I do it on the WordPress website, sometimes only 1 or 2 products show up and not 4 products instead.

    Please help me to resolve this issue. You may take a look at the homepage of the above-mentioned website and you will find the issue.

    Regards
    Darren

  • Unknown's avatar
    therefoiam · Member ·

    Hi there,

    Your website is using the WordPress.org open-source software and is being hosted elsewhere not here on WordPress.com. We cannot help with your support request because WordPress.com and WordPress.org are two separate entities staff here cannot access your files and many of the volunteering folks here do not have much experience with WordPress.org.

    For help with a WordPress site hosted elsewhere you’ll need to ask in the WordPress.org forums:
    https://wordpress.org/support/forums/ . The forum you are posting on is intended for supporting free sites hosted here at WordPress.com.
    You can find more information about the differences between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/

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