Reactivate

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  rj887213 · Member · Nov 4, 2016 at 6:52 pm

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  Need to reactivate my domain ASAP

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 4, 2016 at 6:53 pm

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  Hello there,
  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation or the expiration take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Nov 4, 2016 at 6:54 pm

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  If this is an domain expiration issue please read the relevant support doc at https://en.support.wordpress.com/domains/domain-expiration/

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  staff-zinnia · Staff · Nov 4, 2016 at 7:21 pm

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  Hello –

  I’m happy to get this sorted for you.

  Please confirm which domain you need help with. Is it ryanjonesphotography.co?