reactivate my account

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  goathletes · Member · Mar 13, 2017 at 5:49 pm

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  Hi, I missed updating my credit card and really need to reactivate the account.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 13, 2017 at 8:07 pm

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  Be sure that you are logged in under the exact same username that registered the site and purchased the upgrades for it.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account

  If you do not have the required access and someone else registered the site you need to contact the person who registered the account and site under it and have them transfer the sites and upgrades to your username account.

  Transferring a Blog to Another WordPress.com User or Account
  http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
  Transferring upgrades
  https://en.support.wordpress.com/my-upgrades/#transferring-upgrades
  Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/