reactivate my site

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  vandlnellis · Member · Oct 4, 2020 at 5:35 pm

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  I created a site, but haven’t been active since 2017. I though I had continued to pay annually to keep it, but see that the renewal credit card is not current, so I’m guessing I’ve lost access because of non renewal. How can I get access restored so I can continue adding to my site?

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  staartmees · Member · Oct 4, 2020 at 5:40 pm

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  What is the URL of your site?

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  vandlnellis · Member · Oct 6, 2020 at 4:02 pm

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  https://recapitulationsong.com

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  kokkieh · Staff · Oct 7, 2020 at 6:13 am

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  Hi there,

  That domain is still active on WordPress.com, and was recently renewed – if you look at the public Whois data you’ll see that domain only expires in July 2021.

  You don’t have access to it because you’re logged into the wrong account. Log out of the vandlnellis account you used to post here (which doesn’t own any sites), and log back in using the username you used to create that other site.

  If you don’t remember the login details for the correct account, please follow our account recovery process at https://en.support.wordpress.com/account-recovery/ so we can help you regain access.