Reactivating old blog

  • Unknown's avatar
    rcrachel · Member ·

    Hi all, I have just logged in to wordpress after about 3 years being offline. I thought I’d be able to go in and see my blog even though it is not hosted and I don’t own the domain name anymore but it is saying I need to check my jetpack. When I try to sign up to jetpack it says it does not recognise my domain. Is anyone able to help please? Thanks, Rachel

    I don’t have a site linked to this WordPress.com account

  • staff-ozmodiar · Staff ·

    What is the URL of the site you are trying to access? We’ll be happy to take a look and see if we can help.

  • Unknown's avatar
    rcrachel · Member ·

    Thanks, it’s rachelclare.london

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks! That domain is not registered anywhere, so there’s no website associated with it.

    Additionally, that domain has never been associated with any sites hosted here at WordPress.com, so it’s likely you had a different hosting provider. Unless you had a backup of that site, when you cancelled your hosting the site itself would have been deleted.

    Jetpack only allowed you to manage your site here at WordPress.com – we didn’t back up or host your site.

    I hope that clarifies things!

  • Unknown's avatar
    rcrachel · Member ·

    OK, I have an account with you though and when I go to my blogs I can see ‘rachel Clare nutrition’ and when I click on that link it takes me to rachelclare.london but then says I need jet pack. The site was hosted by someone else but the blog was created on WordPress so I thought it would be kept under my account because that’s where it was built. Any thoughts?

  • Unknown's avatar
    helper-heroponriki · Member ·

    The site was hosted by someone else but the blog was created on WordPress so I thought it would be kept under my account because that’s where it was built.

    Your site was not hosted OR built here at WordPress.com.

    It was a site using the open-source WordPress software (from WordPress.org) and hosted elsewhere. You would have also built the site at your hosting provider using a username and password that was 100% unrelated to your rcrachel WordPress.com user account.

    Since you used the Jetpack plugin on that site, it required you to connect to a WordPress.com account to activate all its features. Jetpack is a plugin created by Automattic that brings a plethora of features and functionalities that were created for WordPress.com sites to your self-hosted site, ranging from site analytics, SEO tools, an image and video content delivery network (CDN), monitoring, and more.

    This connection also allowed you to see your stats, and make new posts or pages on your site from the WordPress.com dashboard as long as the site was still online and connected to WordPress.com.

    If a site is not connected to WordPress.com – by either disconnecting the Jetpack plugin or the site itself is taken offline – that data no longer accessible on WordPress.com which is what you’re seeing here.

    The system will prompt you to reconnect Jetpack, but since the site doesn’t exist anymore, there’s nothing you can do here. We can remove that site association from your account to avoid further confusion if you like.

    I hope that clarifies things.

  • Unknown's avatar
    rcrachel · Member ·

    Yes you’re right, thanks for clarifying and apologies – it’s been a long time since I logged in. Thanks for your help, I’ll try and find my site another way. Regards, Rachel

  • The topic ‘Reactivating old blog’ is closed to new replies.