Reactivating old site

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  edusense7 · Member · Dec 16, 2023 at 12:35 pm

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  I paid for a wordpress.com site to set up my material. This included creating H5P files via a plugin. I intended to upload saved H5P files to my WordPress.Org site but have just found there is a file size limit set by H5P. Is it possible to get limited access to my old site and view the essential H5P files I created there? This would enable me to copy and paste key information.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 19, 2023 at 5:13 pm

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  Hello,

  I appreciate you reaching out. I understand this must be frustrating. Regrettably, as your Business plan lapsed in September, it has been over 30 days since expiration. After 30 days, any backups for your site were automatically purged from our system. Consequently, restoring your site to the state it was when those files were created is not possible.

  I hope this clarification helps, and I’m here to assist with any other questions you may have.