Read More Tag Not working

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  ahusnaa · Member · Aug 16, 2020 at 10:29 pm

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  Hi Team,

  I’m using the Read more tag under the product description for my woocommerce products, but that doesn’t work on the website when previewed.

  Could you please let me know why this is happening.

  I have used:
  Insert > read more tag

  Please assist on this.

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  correspondwithjohn · Member · Aug 16, 2020 at 11:40 pm

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  Hello,

  I’m not entirely sure what would be causing an issue there. However, I do want to remind you that if you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at the link below.

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at this link.
  https://wordpress.org/support/plugin/woocommerce

  If you would like to see the differences between WordPress.com and WordPress.org, you can check out this page:

  https://wordpress.com/support/com-vs-org/

  Good Luck! :)

  -John

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  ahusnaa · Member · Aug 17, 2020 at 4:30 pm

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  Hi,

  Thanks for responding.

  I’m unable to use the “Read more” tag in the basic editor for WordPress under the product description.

  When inserted the “read more” tag, does not work on the website.

  The whole description shows up instead of the “continue reading” thing.

  I hope I’m clear here

  Please help.

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  staff-mckluskey · Staff · Aug 18, 2020 at 9:14 am

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  @ahusnaa, please reach out directly to WooCommerce as per John’s post above. We’re not able to help you with your query here, on these forums.