Reader Mode Problem

  • Unknown's avatar

    Hello to everyone, I hope you are doing well.

    There appears to be a bug where if I am using my site in Reader mode and enter another site in Reader mode via clicking its direct URL, the content doesn’t load and the page/feed remains blank. This is happening no matter what WordPress site I try to view.

    Only when I am already viewing a site normally, I am able to then see its posts if I switch to the Reader mode after-the-fact. I only experienced this issue from yesterday — everything was fine prior.

    What browser I am using doesn’t appear to make a difference because the issue happens in Microsoft Edge, Firefox and Google Chrome so it doesn’t seem to be a browser issue or caching problem that’s specific to individual Browsers.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    if I am using my site in Reader mode

    I’m not understanding entirely. Are you clicking “View Post in Reader” from the Action Bar on the public facing side of your own post? Can you share the URL where you are using your site in Reader mode?

    enter another site in Reader mode via clicking its direct URL

    Again, can you provide the URL of what you’re clicking on? Thanks.

  • Unknown's avatar

    First off, are you actually a staff member for Wordperss?. If not, that’s where I would rather start and maybe you can follow along, if anything.

    I don’t know if you know me, but i do not explain basic things to random people. Are you a WordPress “staff” , yes or “no”?. If “no” you can just “watch”.

  • Unknown's avatar

    “from the Action Bar on the public facing side of your own post?”

    You can’t understand what I said but I am supposed to understand this?.

    There is only 1 Reader mode on WordPress, and I said when I am in that “reader” mode, which is the only reader mode on WordPress.com, and I click on a site’s URL, either from the notifications list or click on their site from the list of likes on a post, which automatically also makes me view another site in Reader mode, the content from their site does not show up. Instead the feed/reader view is blank.

  • Unknown's avatar

    I will try to express the points made in my original post but slightly different for more clarity.

    If I am on any post on my site and I activate the “View In Reader” option, and I then (at any point) click on the URL of another site to go to that site, either from the notifications or from the list of likes on a post while I still have the “view in Reader” option initiated, typically I would also be able to view someone else’s site in the “Reader” view also.

    But the problem I am having from yesterday, is that if I am already in “view in Reader” mode, and I click on the URL of another WordPress site, which otherwise normally allows me to view the posts on their site plus see their posts feed in Reader as well, their page does not load in this “View In Reader” mode and it just stays blank as if it just never loads. This “bug” is happening with all of the sites I chose to visit in this manner.

    Only if I am on their site and viewing their page normally, I then can switch to the “View In Reader” option and see the posts on their page in that view with no issue. I hope with this comment the issue is made more clear and understandable.

    I don’t think I will be adding any more input to this topic until or if someone replies since I have made quite a few already.

  • Unknown's avatar

    Although I am a veteran forum volunteer, I’m happy to flag this for a staff member to follow up with you. Cheers!

  • Unknown's avatar

    Thank you 2020testjj, I appreciate that and cheers to you also.

    I respect the fact that you are a veteran volunteer; I had no idea and at first, I thought maybe you were trolling 😅😅.

    Thanks for your help and if you have any more questions or suggestions, let me know 💙

  • Unknown's avatar

    https://www.dropbox.com/scl/fi/u5dz1tlcnl1lct6wofeta/Reader-Bug.mp4?rlkey=n27csl608j08dign8nj1496rc&st=65hiep1h&dl=0

    This is an actual video of the issue I am having (it’s actually a 4k video but the highest you can set it to is 1080p on Dropbox — pardon the cursor noise as well 🤭🤭).

    The problem still persists even in the Brave browser which I have not used for a while, and has no extensions or plugins installed.

    As you can see in the video, even when I refresh the tab/page, nothing shows up. The video is only showing a few blogs I tried to view, but this happens no matter what website I go to in this mode.

    I hope that shot video clip gives you alot more to work with than my previous articulations made purely through text.

  • Unknown's avatar

    Could you please check to see if this is still an issue for you?

    According to the staff reply in this other forum thread, https://wordpress.com/forums/topic/trouble-accessing-everything-but-dashboard/page/2/#post-4055473 they have rolled out a fix.

    If it isn’t working, please post over in that thread. Thanks.

  • Unknown's avatar

    Thank you very much for the update. Job well done and thanks to you and the team for your patience on the matter 💯👍😄😄.

    Today, I tried accessing the various blogs that I visit by doing what I showed in the video and it’s working again for all the sites that I proceed to visit in that manner.

    What I noticed was that whenever the blogs worked in Reader view, “feeds” would be in the URL link instead of “blogs” like: wordpress.com/read/feeds/0000000/posts/00000. But originally when the URL had “blogs” in it, instead of “feeds” e.g wordpress.com/read/blogs/0000000/posts/00000, it worked great.

    After the fix, it looks like both work, and urls containing the blogs extension are no longer broken.

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