Readers having problems commenting
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I’m sorry your readers continue to experience problems. We very much want to fix them (… the problems, not the readers).
@teamoyeniyi, do you have any details about what goes wrong with the form for your readers? What specific problem(s) are they encountering? What browser (Safari, Internet Explorer, Firefox, …) are they using?
@timethief, we understand that these issues are particularly frustrating for people who do not have WordPress.com accounts. Do you have any context for this report? I take it the person was trying to leave a comment but could not? What stopped her or him? What browser was he or she using?
I have to click on these buttons to clear them from covering up my texting efforts.
That definitely sounds like a problem, but I don’t know what it means. Do you?
@everyone, Anyone can always report problems at http://en.support.wordpress.com/contact/. You do not need to WordPress.com account to do so. Reporting bugs is a generous action, and that generosity should be rewarded. with squashed bugs! Reporting bugs to the URL above ensures we can diagnose and fix the problem as quickly as possible with (hopefully) minimal effort on the part of the reporter.
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@mdawaffe
The copy and paste is in the only comment “pending” on my dashboard on the blog linked to my username. This was the first comment form the same reader:BTW Ms Timethief:
I don’t know if this is a problem with “my end” or something happening to your WP display of the “reply box”. I’m using a PC w/XP and IE 7. The condition does not happen on other sites with the same style of “Reply box” and associated “fill-in blanks”. But, as Startrek’s Worf might say “…there’s a quirk in your Reply Box!!”
In fact TT, I tried to “reply”, filled in my text but it wouldn’t let me “post” it. Had to exit and return… where the three required fields below were filled in as expected. The email field covers up the 4 buttons. There appears to be a vertical spacing glitch between the fields and the bottom of the reply box.
I took a screen shot of it, cropped and resized it to 350 pixels in order to show what the problem looks like. How can I send you the JPEG file?
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@timethief, thank you. Looks like that person also had problems contacting us. I’ll “cold call” them to get in touch with him directly. I’d love to see the screenshot he has.
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Just to add another oddity, I visited http://wordwatchtowers.wordpress.com/ a few times today, and on one occasion, I used the contact form and sent the person a message. I clicked away from the site, came back some hours later to the same site and page, and there was my text in her comment box. It was weird. It wasn’t even in the same tab — it wasn’t as though I had used the “back” button to navigate back to the page. Deja vu all over again! ;)
I use Firefox 5.0.
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The contact form was here: http://wordwatchtowers.wordpress.com/about/
On going back this time, the only thing filled out was the usual (name, email, site), and there was no “ghost text” in the comment box.
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That’s what I would normally expect, so when I leave a site & come back to see my comment still in the comment box, I’m surprised! :) That just doesn’t seem like normal behavior (ghost comment hanging around for hours), and I’ve not had it happen on any sites except WordPress.
I actually had not logged out of either wordpress or firefox in between times when it didn’t show up, so it’s kind of unpredictable, in my experience.
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