reCAPTCHA error and can’t edit my site

• 

  saltwaterrunrepeat · Member · Aug 20, 2018 at 7:26 pm

  • Copy link
  • Add topic to favorites

  Hi. I can’t log into my site because it says that my reCAPTCHA version has expired and that I need to upgrade. I went to their site, but I don’t understand any of the instructions. Seems like it’s written for coders. Please advise. I need to update my website tonight. Thank you!

• 

  torres126 · Member · Aug 20, 2018 at 7:28 pm

  • Copy link

  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that this if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)

• 

  torres126 · Member · Aug 20, 2018 at 7:28 pm

  • Copy link

  Hi there,

  We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

  Bare in mind that this if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

  Let us know this information and we’ll try and move forward. :)