Receipt #18597737
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I’m totally lost exhibition Mark how I log into the new theme I just bought? Here’s what I thought my logon information was…
E: (email visible only to moderators and staff)
P: [removed]
W: gbpvideo.WordPress.comThe blog I need help with is: (visible only to logged in users)
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The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with your actual blog’s name in that URL.
If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
Read about wordpress.com Premium themes here https://en.support.wordpress.com/premium-themes/
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If you are reading anything that makes you think that bloggers can install any third party or custom themes on sites hosted by wordpress.COM, then you are mistaken/misinformed. You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.
This is the wordpress.COM support forum. There is no FTP access https://en.support.wordpress.com/ftp-access/ to sites hosted here and you cannot upload any custom themes or third party themes, or create your own theme here at wordpress.COM, or use stylesheets from another theme. You can do those only on wordpress.ORG installs on paid hosting.
The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes
Read: http://en.support.wordpress.com/themes/adding-new-themes/
There is no upgrade you can buy here that changes that.If your site remains hosted here at wordpress.COM and you purchased a third-party theme, then you will have to get a refund.
Alternatively, this guide will explain how to move your WordPress.com site to another hosting platform:
Moving to a Self-Hosted WordPress Site
https://en.support.wordpress.com/moving-to-a-self-hosted-wordpress-site/WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
For a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
I see you canceled your theme purchase.
If you need any future assistance with activating a theme, feel free to let me know. I’d be happy to assist!
Thanks!
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