Receipt ID: [redacted]

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  elainehollister · Member · Sep 22, 2017 at 1:14 pm

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  We would like to reverse the $20 charge on our credit card for the automatic 10GB space upgrade. We do not use this blog anymore. Please reverse the charge immediately. Thank you.

  The blog I need help with is: (visible only to logged in users)

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  jbeats1 · Member · Sep 22, 2017 at 1:20 pm

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  Hi!

  I’ve tagged this for staff to look at but in the meantime, make sure to go in and cancel your plan

  You can cancel your plan from the Manage Purchases page. Plans cancelled within 30 days of purchase are eligible for full refunds.

  https://en.support.wordpress.com/space-upgrade/
  (quote found at the bottom under the FAQs)

  Thank you for your patience and let us know if you have any other questions!

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  gemmacevans · Member · Sep 22, 2017 at 2:01 pm

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  Hi elainehollister,

  A member of staff has already replied to you here:

  https://en.forums.wordpress.com/topic/cancel-10gb-for-happyhollisterswordpresscom-will-be-renewed-automatically

  I’m going to close this duplicate thread so all of your support stays in one place. Please reply in the the thread above so we can look into this for you.

  Thanks!