receipt/invoice needed

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  quokkajuiceachilles53434 · Member · Jan 24, 2022 at 2:43 pm

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  Hello – I have a charge on my school districts credit card that indicates a charge from WordPress. The transaction ID is [redacted]. When I enter the info to request a receipt, it states no receipt found. I need a receipt and invoice for this chargein order to approve the purchase. Please forward via email so that I can reconcile my billing.

  Thanks!
  Amy Daluisio
  (email visible only to moderators and staff)
  or
  (email visible only to moderators and staff)

  I don’t have a site with WordPress.com yet

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  supernovia · Staff · Jan 24, 2022 at 11:42 pm

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  Hi Amy, I redacted the transaction ID and sent a receipt to the account owner. Can you confirm you’ve got that?

  We can also reach out privately if needed. Also, if you’re having trouble logging into the correct account (like if the owner is no longer there) please let us know & we’ll get account recovery involved, too.