Receipt Problem

  • Unknown's avatar
    lightpoet319f70d6cc · Member ·

    I just receive a receipt from you, and I don’t know why.
    I didn’t purchase wp-value-bundle, but a receipt was sent to my mail box.
    Please check and answer.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    If you received a receipt, it’s because there has been a payment for the automatic renewal of an upgrade on the WordPress.com account connected to that email address.

    But I don’t see any recent charges on the WordPress.com account you’re using to post here, nor do our logs show that we recently sent any upgrade-related emails to the address connected to this account.

    What is the email address at which you received that email? And does the email mention the URL of the site on which the upgrade is?

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