Receipt/invoice

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  tbdsolutions · Member · Jan 28, 2015 at 9:31 pm

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  Hello, we purchased a premium plan about a month ago to use for a blog subdomain. However, when we realized that the custom theme we designed (that closely matched their our clients main website) could not be used on a wordpress hosted website we had to cancel the plan. Our client wants an invoice/receipt that shows all the charges that went through. None of the billing information I could find was really appropriate as the web pages require login. We wondered if you had any sort of email recepit or transaction history you could send, or anything that is more forwardable.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jan 28, 2015 at 10:26 pm

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  Hi there,

  You can view/print/email your receipts for any transaction by going to Store > Billing History in your Classic Dashboard.

  Please note that when you click on ‘View/Print’ for any transaction, you can change the ‘Billed to’ section by hovering over it. Then when you click inside the box, you can edit the text.

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  tbdsolutions · Member · Jan 28, 2015 at 11:23 pm

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  If I goto wp-admin on a site listed for my account then Store->Billing History opens the new style user interface. And as far as I can tell that one doesn’t have anything printable or email-able short of taking a screenshot.

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  tbdsolutions · Member · Jan 28, 2015 at 11:23 pm

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  If I goto wp-admin on a site listed for my account then Store->Billing History opens the new style user interface. And as far as I can tell that one doesn’t have anything printable or email-able short of taking a screenshot.

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  gracejiyoung · Member · Jan 29, 2015 at 12:18 am

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  If you go here:

  https://blogdottbdsolutionsdotnet2.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  can you see your transactions there? I can see all your transactions/refunds there.

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  tbdsolutions · Member · Jan 29, 2015 at 12:30 am

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  When I click that link it shows this:
  http://screencast.com/t/y7pdNk3k

  I can see my transaction history there; however, the only way to send that that looks good would be sending an image to our client. Or I could create my own spreadsheet or HTML page to display the data; however, I’d rather something that seems more official (Generated by wordpress).

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  gracejiyoung · Member · Jan 29, 2015 at 12:37 am

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  Click on View Receipt and then you can take a screenshot of that.

  Unfortunately that’s all we can provide you as we don’t have anything more official. You can use the email receipt that we sent you when you purchased the upgrades if you still have that.

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  tbdsolutions · Member · Jan 29, 2015 at 12:38 am

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  Okay, I’ll just screenshot it or format the information myself, thanks for the help.

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  gracejiyoung · Member · Jan 29, 2015 at 12:51 am

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  You’re welcome!

  Cheers!