Receipts for Charges

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  dperezbeltran · Member · Sep 10, 2020 at 5:37 pm

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  Hello,

  I have two charges on my credit card from your company. These charges were processed on 5/11/2020 and 5/14/2020 and I did not receive a receipt or confirmation for these charges. Can you please provide me with documentation to back these charges up?

  5/11/2020 – $52.75
  5/14/2020 – $24.18

  Thank you so much!
  Diana P.

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  ryrhino00 · Member · Sep 10, 2020 at 9:08 pm

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  Hi,

  Please use this tool that helps you find out about charges.

  Why was I charged?

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  fstat · Staff · Sep 11, 2020 at 7:17 am

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  Hi there,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

  Why was I charged?

  If those charges are associated with WordPress.com, you need to contact our Billing team at https://wordpress.com/support/contact/?whywasi=charged