Receive Fatal Error Message on Admin Login

  • Unknown's avatar
    biodeezelgmailcom · Member ·

    I am unable to access my admin account due to a fatal error message as a result of Elementor plugin upgrade error after entering login info. I have been trying to resolve this issue for over a month. I need to resolve asap.

    Message – Fatal error: Uncaught ReflectionException: Method get_site_editor_type does not exist in /home/customer/www/myswipematters.com/public_html/wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:48 Stack trace:

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    amiteshg93 · Member ·

    Hello there,

    Your login here: https://myswipematters.com/wp-login.php is accessible to me.

    Also, I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.

    The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

    To get help with the WordPress open-source software itself, you can contact the WordPress community forum using the link https://wordpress.org/support/forums

    :)

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