Received A Charge And Need Find Out What It Is For
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We received a charge of $99 on Jan. 4th. I need to communicate w/ someone who can assist with this billing matter.
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Sure thing, @ariadental. I don’t see the charge on this account, though. To look it up securely, rather than sharing details in the public forums, can you use https://wpchrg.com ?
That will let you locate the charge and its reasoning, and then you can reach out to billing directly if you would like it cancelled.
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Hi supernovia, it was on a different account. thank you for providing that webpage. i was able to confirm what the charge was for. how do i reach out to billing directly?
Also, what happens when wordpress.com blog reverts from a WordPress Premium & loses the custom domain name?
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If it’s a registered domain name, it will be canceled. If it’s just a mapped domain, it will cease to work for the site.
And, the rest of the features that a paid plan adds will be removed.
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Thank you macmanx. it was mapped to blog.domainname.com utilizing a CNAME record with the host name blog & value businessname.wordpress.com. the domain is now hosted on a different platform and contains a blog hosted on the same platform = domainname.com/blog. The site owner wanted the wordpress.com blog posts recreated on the new platform w/ the new blog format, and the wordpress.com blog post urls redirected to the new blog post url structure. ex. businessname.wordpress.com/blog-post-url redirects to domainname.com/blog-post-url. Is this possible? please advise.
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Yes, top move the site off of WordPress.com, please follow the steps at https://move.wordpress.com/
And to redirect the old site’s links, you’ll need a Site Redirect upgrade: https://wordpress.com/support/site-redirect/
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