Received some random person's premium upgrade receipt

• 

  teohemka · Member · Sep 1, 2015 at 6:18 pm

  • Copy link
  • Add topic to favorites

  Has anyone else had this happen?

  Just had an email congratulating me on having great taste for purchasing a wordpress premium theme…followed by an email with a receipt.

  I’m not Matt Husby and that’s not my credit card number.

  What’s occurring?

  The blog I need help with is: (visible only to logged in users)

• 

  auxclass · Member · Sep 1, 2015 at 6:20 pm

  • Copy link

  Flagged for the staff to puzzle it out

• 

  rachelmcr · Member · Sep 2, 2015 at 9:05 am

  • Copy link

  Hi Tom,

  I’m sorry about that! I see you have another support thread open about trouble purchasing premium themes, and our team has been investigating that. Matt is one of our developers, and that email may have been sent in error while he investigated that issue — I’m double checking that with him, to confirm if that’s what happened.

• 

  rachelmcr · Member · Sep 2, 2015 at 2:52 pm

  • Copy link

  Hi Tom,

  Matt confirmed that this email was caused by the testing he did for the other issue you reported — that email slipped through by mistake during his testing. Sorry for the confusion!