RECEIVED UNAUTHORIZED CHARGE

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  frosew · Member · Sep 16, 2022 at 6:51 pm

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  I RECEIVED AN UNKNOWN CHARGE ON MY AMEX CARD FOR $48.00. I DID NOT AUTHORIZE ANY PURCHASE OR RENEWAL. PLEASE EMAIL ME TO CONFIRM WHAT THE CHARGE IS.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-blorbo · Staff · Sep 16, 2022 at 7:13 pm

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  Hi there, I’m sorry to hear that!

  I checked your account, but I don’t see any purchases, transactions, or billing activity.

  Perhaps you have more than one account here? If you do, but you do not recall the password, we have some options for you at https://wordpress.com/support/account-recovery/

  Also, if you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com