Receiving 505 Intenral Error

  • Unknown's avatar
    sovereignhoods · Member ·

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    I tried to install a new theme, Avada, and it wiped out my last design and cleared the template. Now when you go to sovereignhoods.com the below error is listed. I deleted the Avada theme and am trying to reinstall and am not having any luck. Can you help get my website back up and this theme working?
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    neelgajjar · Member ·

    Hi there,

    You should contact IPAGE Support chat as I can see that your website is hosted on IPAGE HOSTING

    https://helpchat.ipage.com/

    sovereignhoods.com appears to be a self-hosted installation of the WordPress.org software rather than a WordPress.com-hosted site
    This support forum is designed to help sites hosted by WordPress.com. For more information, you can check out this link: https://en.support.wordpress.com/com-vs-org.

    If you are in need of support for your self-hosted website you may be able to find an support from the WordPress.org support page at the link provided: https://wordpress.org/support/ or as an alternative you may want to contact your hosting provider.

    Thanks.

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