Receiving blank WP email subscribed blogs & comments

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  angelinem · Member · Sep 28, 2011 at 1:59 pm

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  All WordPress blogs I’ve subscribed to are blank when I open them in my email. Also email with comments on my blog are blank when email opened. I can access comments via my dashboard.

  The blog I need help with is: (visible only to logged in users)

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  walkingoffthechessboard · Member · Sep 28, 2011 at 2:26 pm

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  Agreed. This has been the case for at least two days now. All blogs subscribed to…emails are completely blank when opening them. Getting emails about comments left on my blogs successfully. Only problem is with emails with new posts on subscriptions. Also, trying to reset delivery options on emails and “save settings” not saving the options selected at all. Simply reverts back to what the settings were before attempts are made to change them.

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  soozart · Member · Sep 28, 2011 at 2:35 pm

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  Same with my new post notifications at http://swrightboucher.wordpress.com

  The last 3 new posts I created generated blank emails to my subscribers. I sent a report to staff this morning.

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  staff-blorbo · Staff · Sep 28, 2011 at 5:21 pm

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  We should have cleared this up this morning.

  If the emails are still blank, are you currently using AOL or Outlook webmail? If not, what is your email provider?

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  lisakessler · Member · Sep 28, 2011 at 7:16 pm

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  I just got another blank email subsciption too…

  I’m using aol webmail on internet explorer…

  Thanks!

  Lisa

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  staff-blorbo · Staff · Sep 28, 2011 at 8:35 pm

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  Thanks, we’re looking into it.

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  anillo2905 · Member · Sep 28, 2011 at 9:49 pm

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  I’m using Juno, and they’ve been coming in blank for several days now.

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  angelinem · Member · Sep 29, 2011 at 12:23 am

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  Interesting twist….I can open subscribers posts on my Droid…but not on laptop…both via AOL.

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  staff-blorbo · Staff · Sep 29, 2011 at 4:31 am

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  Yeah, it has something to do with the way certain clients and webmail interfaces interpret the HTML in the emails.

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  lisakessler · Member · Sep 29, 2011 at 4:44 am

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  That’s weird! They were working just fine until this weekend…

  Are they going to fix them?

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  staff-blorbo · Staff · Sep 29, 2011 at 4:55 am

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  Yes, we’re still working on a fix.

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  staff-blorbo · Staff · Oct 1, 2011 at 10:34 pm

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  This should be all fixed up now. Sorry for the trouble!

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  anillo2905 · Member · Oct 2, 2011 at 6:35 pm

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  Thank you for getting it fixed! We appreciate it!

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  staff-blorbo · Staff · Oct 3, 2011 at 7:54 am

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  You’re welcome!

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  angelinem · Member · Oct 3, 2011 at 1:54 pm

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  Thank you so much for working on this…looks like it was a major job. I really appreciate it….and having you for help!