Receiving duplicate notifications

• 

  lulaharp · Member · Jan 14, 2018 at 2:13 pm

  • Copy link
  • Add topic to favorites

  Since the latest iphone app update I am getting duplicate notifications for all activity on my blog. Is anyone else experiencing this? Any suggestions on how I can resolve it?

  The blog I need help with is: (visible only to logged in users)

• 

  ismaeliea · Member · Jan 14, 2018 at 2:35 pm

  • Copy link

  Hi there!

  This seems like this is an issue with the app or a bug. Can you please try the steps below:

  1) Uninstall the app — and reinstall it, and see if this still happens

  2) If 1) didn’t work — reatart the phone

  3) If 2) didn’t work — please contact the mobile engineers by going to “Little person icon” > Support > Contact Support > Start a Coversation with your issue.

  If I misunderstood your question — please reply and I’ll be able to help anyway I can.

  Also, a staff could be helping out as this is tagged as Modlook.

  Thanks!
  Alisson