Receiving Emails from Old Admin Account
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I used to be an admin for an organization I used to work for. I no longer work there and I am no longer an admin on there, but I find that I am still receiving the emails when someone fills out the ‘Contact Us’ form on their website. It has been months since I have worked there and do not want to contact the new admin for the account there since it wasn’t the best boss to work for. So, how can I stop getting these contacts’ info? I thought that once I stopped being an admin, that that took my email address off completely. Thanks for any insight on this.
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Hi there,
Can you tell us the URL of the site in question?
If you have been removed as a user from the site, but your email is still set on the contact form, you’ll still receive those emails. An admin on the site would need to modify the contact form directly to update the email those submissions are forwarded to.
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Thanks. Is there a way to conduct this conversation in private since you’re asking about the specific website? Is the only way to stop receiving contact emails by contacting the admin, or can an employee do that manually? Let me know where to email privately!
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We need to know the address of the site to determine if it’s hosted by us (WordPress.com) or some other host that uses the WordPress software. We’re only able to provide support for sites that are hosted by us.
But as @kokkieh already told you, even if the site is hosted by us there’s no way for us to modify the contact form. Only an administrator of that site can do it.
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