Receiving Internal Server Error regarding mobile Blog.

• 

  omarskitchencom · Member · Jul 25, 2015 at 6:25 pm

  • Copy link
  • Add topic to favorites

  ‘Internal Server Error
  The server encountered an internal error misconfiguration and was unable to complete your request.

  Please contact server administrator, and inform them of the time the error occurred, and anything you might have done that may have cause the error.

  More information about this error may be available in the server error log.’

  http://www.Omars-Kitchen.com
  This error only appears when accessing the blog page using mobile device.
  Works fine on desktop.
  Please help.

  The blog I need help with is: (visible only to logged in users)

• 

  omarskitchencom · Member · Jul 30, 2015 at 9:57 pm

  • Copy link

  Please help… ‘Internal Server Error
  The server encountered an internal error misconfiguration and was unable to complete your request.

  Please contact server administrator, and inform them of the time the error occurred, and anything you might have done that may have cause the error.

  More information about this error may be available in the server error log.’

  http://www.Omars-Kitchen.com
  This error only appears when accessing the blog page using mobile device.
  Works fine on desktop.
  Please help.

  The blog I need help with is omarskitchencom.wordpress.com.

• 

  timethief · Member · Jul 30, 2015 at 10:00 pm

  • Copy link

  omars-kitchen.com is hosted by iPage not by WordPress.COM
  Hosting provider: iPage
  WHOIS: Click Here
  IP Address: 66.96.162.246
  Name Servers:
  ns1.domain.com
  ns2.domain.com

• 

  timethief · Member · Jul 30, 2015 at 10:02 pm

  • Copy link

  We provide support here only for WordPress.COM hosted blogs. We do not provide support for WordPress.ORG software installs.

  As that site is not hosted here at WordPress.COM, our support docs are not relevant, and you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Here’s the link for the iOs forum for the WordPress app http://ios.forums.wordpress.org/ so you can post there and make our WordPress developers aware of your issue. http://ios.forums.wordpress.org/forum/how-to-and-troubleshooting

  For androids you need to inquire over at http://android.forums.wordpress.org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page