Receiving notifications for a site that has been deleted

  • Unknown's avatar
    qwux · Member ·

    hello, i had some problems with my host and had to nuke all my sites. huge pain.
    but i am getting notifications that the site is down and then back up again.

    the domain was http://www.bodega.tokyo, and i can’t seem to remove it from here as the site doesn’t exist anymore..

    any help would be annoying as i can’t seem to stop the emails.

    cheers
    chris

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Are you trying to disconnect two wordpress.ORG sites connected to this wordpress.com username account via Jetpack?

    Exactly what happens when you use these instructions https://en.support.wordpress.com/disconnect-jetpack-sites/?

    I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    qwux · Member ·

    Thanks for your quick reply.
    The WordPress installs have been deleted via the hosting cPanel due to some issues with the host. So the sites don’t exist anymore and they don’t show up in the jet pack/Wordpress site listing.

  • Unknown's avatar
    timethief · Member ·

    Thanks for the added information for Staff.

  • kokkieh · Staff ·

    Hi there,

    I saw two sites for that domain listed in your account, and one of them had Monitor active, so I’ve disabled that. The email should now stop, but if they don’t, please contact Jetpack support directly so they can investigate in more detail:

    Contact Support

    You should be able to remove the sites from your account yourself from My Site ->Settings, but let me know if I should remove them for you. The URLs I can see is:

    http://www.bodega.tokyo/wp/

    bodega.tokyo/backend/

  • Unknown's avatar
    qwux · Member ·

    thank you for your promo response. i see no sites listed. it just keeps saying “loading my sites”

    thank you for turning off the notifications. i appreciate it.

    cheers
    chris

  • kokkieh · Staff ·

    Okay, I’ve disconnected the two sites for the bodega.tokyo domain, but there are still several other Jetpack connections in your account as well. If you can’t see any of them if you go to My Sites ->Switch Site, please try clearing your browser cache and make sure you have JavaScript enabled in your browser. Also please check if you’re able to load them if you use a different browser.

    Let me know if I should disconnect any of the other sites in your account. Please confirm the URLs of the sites you want to disconnect in that case.

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