Recent charge

• 

  daniellison22gmailcom · Member · Jul 20, 2023 at 7:15 am

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  Hello, my subscription was recently renewed by mistake. Will you please refund this purchase and disable renewal?

  Thank you,
  Tanisha

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jul 20, 2023 at 11:27 am

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  Hey there,

  Happy to help you with this.

  I don’t see a subscription on this account, so it’s possible the purchase was renewed on a different account.

  Do you have access to multiple accounts using different email addresses? If yes – if you are able to login to the correct account, this can be cancelled from this page here: https://wordpress.com/me/purchases

  For our information, would you be willing to explain why you’re deciding to cancel/refund?

  Many thanks!