recent problems

medenagan · Member · Nov 11, 2015 at 12:32 pm
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Hello,
My page is https://soirsblog.wordpress.com and I have 3 problems:

1. Don’t know how to make comments appear with the colour D4D4D4. If you can fix it yourself, much obliged.
2. Comment ratings don’t work (I selected it, but nothing, they disappeared a few days ago)
3. The polls don’t show on the page. They were all here, now they’re gone, a few days ago also: https://soirsblog.wordpress.com/demos/

If you can help in any way, thank you.

The blog I need help with is: (visible only to logged in users)
musicdoc1 · Member · Nov 11, 2015 at 9:12 pm
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Hi,

3. The polls don’t show on the page. They were all here, now they’re gone, a few days ago also: https://soirsblog.wordpress.com/demos/

I found eleven polls on the “demos” page.

2. Comment ratings don’t work (I selected it, but nothing, they disappeared a few days ago)

I’m not aware of a “comment ratings” option for WordPress.com sites. Where did you select that option?

1. Don’t know how to make comments appear with the colour D4D4D4. If you can fix it yourself, much obliged.

Changing the colour of comments will probably require CSS customization. Do you have the custom design upgrade?
medenagan · Member · Nov 11, 2015 at 9:35 pm
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Nope, I still don’t see any in ‘demos’. The page is empty (strange, how come you still see them? a lost cookie?).
Comment ratings is an option in Rating Settings. I selected it: doesn’t work.
No, I don’t have the upgrade. I wish something could be done to change just that colour detail.
musicdoc1 · Member · Nov 11, 2015 at 10:32 pm
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The page is empty (strange, how come you still see them? a lost cookie?).

The issue is local, perhaps browser related. See the Browser Issues support page for suggestions.

Comment ratings is an option in Rating Settings. I selected it: doesn’t work.

Okay. I’ll tag the topic for staff attention. Please wait for staff to respond.

No, I don’t have the upgrade. I wish something could be done to change just that colour detail.

Staff will be able to properly address this issue as well.
supernovia · Staff · Nov 12, 2015 at 1:11 am
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Hi @medenagan,

1. If you get Premium, which supports CSS, this will do the trick:

.commentlist li { color: #d4d4d4; }

2. and 3. Can you confirm whether you can see them in another browser? I’m wondering if you have a browser plugin that is blocking them.
medenagan · Member · Nov 12, 2015 at 8:13 am
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It works in all other browsers – Chrome, Opera, Explorer, Novo. In Explorer, nothing; can’t see the demos page and the comment ratings. Tried to clear the cache, restarted the system. Nothing.
Yes, I know you can do things with CSS. I don’t have it, nor will I. That’s why I was asking for help.
medenagan · Member · Nov 12, 2015 at 8:14 am
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I meant: Firefox. The one wth the problem.
supernovia · Staff · Nov 12, 2015 at 7:12 pm
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Okay, what plugins/extensions are you using in Firefox? Can you try disabling them?
medenagan · Member · Nov 12, 2015 at 7:27 pm
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You mean ads-ons? Too many, like 25. Can’t disable them.
supernovia · Staff · Nov 12, 2015 at 7:41 pm
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Okay, I would guess that one of them is conflicting somehow. If you’re willing to disable one at a time til you find the culprit, that would be great. Otherwise, if you’d like, you can take comfort in knowing the ratings work well everywhere else. Cheers!
medenagan · Member · Nov 12, 2015 at 7:45 pm
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I guess the comments, one of my real concerns, have the same colour, though… What can I say. Thank you.
supernovia · Staff · Nov 12, 2015 at 7:46 pm
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I’m not sure what you mean actually. The same color as other comments?
medenagan · Member · Nov 12, 2015 at 7:48 pm
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If you would be so kind to read above.
supernovia · Staff · Nov 12, 2015 at 7:55 pm
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I’ve read the whole thread. Can you upload a screenshot?
medenagan · Member · Nov 12, 2015 at 8:18 pm
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Sure.
For polls, this is how I see the page:
https://soirsblog.files.wordpress.com/2015/11/crop01.jpg

For comments, they are too dull, I would like them to have the same colour as the article text above (that is, B4B4B4):
supernovia · Staff · Nov 13, 2015 at 5:18 am
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Oh okay. Did you see my earlier replies?

For the color, you would need CSS support, which comes with a plan. You can get that here: http://store.wordpress.com/plans

Then you could use the code I posted:

.commentlist li { color: #d4d4d4; }

For the polls: they are working in other browser, including Firefox on other machines. You’ll need to troubleshoot which plugin is causing them to disappear.

If you’re willing to disable one at a time til you find the culprit, that would be great. Otherwise, if you’d like, you can take comfort in knowing the ratings work well everywhere else.
medenagan · Member · Nov 13, 2015 at 1:14 pm
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I guess you did not see my earlier reply, like

Yes, I know you can do things with CSS. I don’t have it, nor will I. That’s why I was asking for help.

20 messages and we’re perfectly nowhere. You know what, let’s forget everything.
All the best.
supernovia · Staff · Nov 13, 2015 at 7:11 pm
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Okay, we’ll close this. The theme works as it was designed, so you might consider switching to something with a bit more contrast if customization is out of the question. Best wishes.

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