Recently canceled upgrade but still charged

  • Unknown's avatar
    stupidfacemedia · Member ·

    Hello,

    I have recently tried to cancel the space upgrade and the domain but I still see a pending charge on my credit card account. I have also received a payment receipt after I selected it not to renew the upgrade. Please help

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jenia · Member ·

    Hi there, it looks like the $20 charge for your Space Upgrade renewal already posted. I issued a refund and removed the upgrade for you. Please note that it can take up to 10 days for your refund to post. Thanks for your patience and let me know if I can help with anything else.

  • The topic ‘Recently canceled upgrade but still charged’ is closed to new replies.