Recently mapped Domain not listed in 'My Domains'

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  travelingcindy · Member · Oct 28, 2014 at 8:38 pm

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  Hello! I just mapped a custom domain over on Monday morning. The domain is live and working well but it is not listed underneath ‘My Domains’. I am looking to to edit the DNS records associated with the domain and was told to edit it under ‘My Domains’.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Oct 28, 2014 at 9:13 pm

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  Hey there, Cindy!

  Is this the information/DNS access you seek?

  https://allinastitch.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  If not, please do let me know. Thanks much!

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  travelingcindy · Member · Oct 30, 2014 at 2:21 pm

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  Thank you–this is exactly what I needed! Now, would you happen to know how I would add an email account? (email visible only to moderators and staff)

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  thatrobyn · Member · Oct 30, 2014 at 6:57 pm

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  Hi again!

  Thank you–this is exactly what I needed!

  Glad I could help with that! Thanks for letting me know :)

  Now, would you happen to know how I would add an email account? (email visible only to moderators and staff)

  It looks as if your domain registrar has set you up with email hosting. Because of that, we cannot create an email account on our end. However, you can add email capability in your DNS settings.

  Here are the instructions for that process:
  en.support.wordpress.com/domains/add-email/

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!